Services

REO RESQ™ secures and maintains vacant properties throughout default, foreclosure, and conveyance by offering a comprehensive menu of property preservation business services.   We strive to complete all work within the agreed upon timeframes and specifications, providing supporting photo documentation of all information reported and services completed, and utilizing the most cost-effective procedures to help limit out-of-pocket expenses for our clients.

When you need an REO property restored to marketable condition, REO RESQ™ is there to accomplish just that in an efficient and affordable manner.  We believe in being proactive when it comes to property maintenance, making it attractive for prospective buyers – so you can minimize the time the property is on the market and maximize the price you can get for it.  As former REO brokers we also understand the importance of coordinating efforts with the local listing brokers and agents who are marketing the property.

Each REO RESQ™ franchise is owner-operated.   Our franchisees make an outstanding effort that  enables every asset to be placed on the market as quickly as possible, while also providing the kind of quality work that preserves and protects each property – from foreclosure sale to marketable condition and, finally, to the completed sales transaction.

Our Services include, but are not limited to:

SECURING THE PROPERTY

REO RESQ™ understands a vacant and/or abandoned property must be protected so its value can be preserved.  We will handle:

• Eviction lockouts per client direction and in compliance with local laws, with local authorities present
• A comprehensive documentation of the property, with photos of all trash and personal property handled by REO RESQ™
• Re-keying of all doors
• Securing of all garage doors and exterior gates
• Disabling of all other exterior locks post-foreclosure
• Installing padlocks as needed
• Installing securely coded client lockboxes with back-up key hidden on site
• Securing openings within 24 hours after requested
• Boarding the property when there is a immediate threat of vandalism in the area

CLEANING OUT THE PROPERTY

You want your foreclosure to sell – and REO RESQ™ will do everything in its power to make that happen.  Our initial property rehabilitation services are the first step towards that important goal.  Based on your specifications, REO RESQ™ will:

• “Trash-out” the property by removing interior and exterior debris and personal property as requested
• Fully document all property handled by REO RESQ™ crews and work with client attorney on property storage if necessary
• Clean up, mow and trim the lawn and yard
• Clean the interior, providing all standard janitorial duties
• Complete preliminary Winterization, depending on time of year
• Perform initial clean-up services on pool, if present, and secure fence around it
• Repair and/or replace any structural problems that present an immediate safety threat

REPAIRS AND IMPROVEMENTS

In order to maximize a property’s potential and “curb appeal” for the marketplace – or just simply to make it inhabitable – repairs and improvements to the existing property are generally required.  REO RESQ™ both offers recommendations and acts on specific requests from the client and their agents.  We provide cost-effective solutions to handling all levels of repairs improvements, including, but not limited to:

• Landscaping and exterior lighting
• Appliance replacement and installation
• Mechanical and HVAC work, including electrical and plumbing
• Structural work, including foundation, roof, drywall, windows and doors, etc.
• All interior and exterior cosmetic repairs and improvements such as painting, flooring as well as cabinets and counters
• Aesthetic and structural upgrades

MAINTENANCE

Once a property is deemed “ready for market,” we know the job doesn’t end there.  The property also has to be maintained at a high level so it can be shown at a moment’s notice – and REO RESQ™ makes sure that’s the case. We also provide before-and-after photo documentation.  Count on us for top quality cost-effective maintenance services that include:

• Lawn and yard maintenance – mowing, removing of clippings as well as special services such as fertilization per client’s direction
• Janitorial services – vacuuming, mopping, cleaning and dusting on schedule requested by client
• Pool servicing and maintenance – drain, wash and refill as required, adding chemicals for proper pH balance, repairs or replacement of filters, pumps and motors
• Winterization – prevent freeze damage as dictated by local code and HUD regulations as necessary, draining water from plumbing system and hot water heater, installation of non-toxic anti-freeze as required
• Safety infrastructure – test and repair as needed sprinkler systems, smoke alarms, water heater installment straps, etc.
• Regulatory compliance – making sure property complies with local and HOA laws, dealing with code violations and carrying through mitigation and resolution directly with local authorities

If you require property services you don’t see in the above lists, please ask.  REO RESQ™ is dedicated to meeting your property preservation needs in every way possible.

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